FAQs
Need Help?
If you have any other questions, please don't hesitate to contact us. Thank you
for supporting sustainable fashion with Beyond Ethical!
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Q: What makes Beyond Ethical a sustainable clothing brand?
We prioritize eco-friendly materials, ethical manufacturing practices, and
sustainable packaging. Our goal is to reduce our environmental impact and
support fair labor practices throughout our supply chain. we tried to adopt a
procurement procedure involved in 100% ethical practices.
Q: Where are your products made?
Our products are made in India by skilled artisans and workers who are paid
fair wages and work in safe conditions. Sourced directly from the
hand weavers, every single function is handmade, ensuring no chemical-
based colors are used. which empowers the local weavers as there is a great
depletion of awareness and demand due to Fast-fashion.
Q: What materials do you use in your clothing?
We use sustianable, plant based materials such as Upcycled Cotton, Pure Lenin, Bamboo &
Modal, hemp. These materials are chosen for their minimal environmental impact and high
quality.
Q: How do I care for my sustainable clothing?
We recommend washing your clothing in cold water, using eco-friendly
detergents, and line drying whenever possible. Please refer to the care label on
each garment for specific instructions.
Q: What if the item doesn’t fit?
If your item doesn’t fit, you can return or exchange it within 2 days of
delivery. Please see our Privacy Policy for more details.
Q: How can I place an order?
You can place an order directly on our website. Simply select your items,
add them to your cart, and proceed to checkout.
Q: What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods.
For a complete list, please visit our Payment Options page
Q: What are your shipping options?
We offer standard shipping for more details please visit out shipping policy.
Q: Do you offer international shipping?
Yes, we ship to several countries worldwide. Please refer to our shipping policy for more
information on rates and delivery times.
Q: How do I return or exchange an item?
To initiate a return or exchange, please contact our customer service team
at support@beyondethical.in with your order number and reason for return.
For more details, visit our Return Policy.
Q: How long does it take to process a refund?
Refunds are processed within 5-6 business days after we receive and inspect your returned
item.
Q: How do you ensure your packaging is eco-friendly?
We use recycled materials and minimize plastic in our packaging. Our goal is
to reduce waste and promote recycling.
Q: How can I contact customer service?
You can reach our customer service team via
Email
at support@beyondethical.in ,
Phone at +91-9663041622
Q: What are your customer service hours?
Our customer service team is available 7 days from Monday to Sunday.
